Trading credit and extended payment periods have long been a feature of business-to-business trading. Financing options are a potent tool for differentiating a business from the competition and encouraging customers to make bigger, more regular purchases.
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Allowing your customers to purchase now and pay for it later is made possible by providing financing or other flexible payment arrangements. Customer financing has advantages for both you and your customers. You may sell more full-priced items and services while your customers receive the necessary product but postpone payment.
However, providing traditional financing solutions is difficult and rigid. Customers are starting to anticipate the same levels of innovation and simplicity in corporate transactions as they are accustomed to quick and easy payment methods and buy now, pay later choices in the consumer realm.
We’ll lay down the essential data that companies must have in order to provide financing choices to their customers in this post.
Should I provide financing to clients?
Businesses should first make sure that providing financing to clients is the best course of action. When deciding whether to offer financing to clients, you should carefully consider your customers’ needs as well as your company’s capacity to manage the financial and administrative aspects of financing programs.
Offering financing has several benefits for organizations. It increases sales, attracts new clients, and fortifies customer loyalty by making your products or services more available to consumers who would like to pay over time.
Two potential hazards that need to be considered are the administrative cost of handling financing choices, whether they are obtained from outside parties or off your company’s balance sheet, and the vulnerability to bad debt.
Offering finance may ultimately be a very successful strategy to increase income provided your business is prepared to take on these problems or finds the proper partner to assist.
How to provide clients with financing
Overview of In-House Financing
What is internal funding?
Through the direct lending technique known as “in-house financing,” businesses provide loans to their customers so they may acquire products or services.
An organization that uses in-house finance acts as a creditor by providing its own financing program. In order to do this, cash from the company’s balance sheet must be used, and the usual period of time between placing an order and receiving payment must be extended (usually by one or more months). This is a more complicated process for the merchant than taking out a loan from a third party (see to “third-party financing” below).
Usually, businesses must pay for the expenses associated with credit checks and collecting payments for internal loans, which call for hiring personnel and software.
Providing internal financing
Establish Your Own Plans: Companies that handle their own financing can establish their own credit conditions and approval standards. This sometimes entails providing loans to purchasers with poorer credit scores, something that external lenders would not be able to accomplish. There is unquestionably more credit risk in these situations.
Working Capital: On the other hand, if you fund your own loans, the money you would have spent on recruiting, product development, marketing, and other growth efforts is locked up in longer terms of payment. This may also make a business more vulnerable to problems with cash flow brought on by defaults or late payments.
Overview of Third-Party Finance
What is financing from third parties?
Businesses can give their customers various payment alternatives through third-party financing without taking on the risk or duty of loan management directly.
In order to use third-party financing, a third party must act as a lender at the point of sale. Companies that provide third-party financing accept a wider range of credit than other, more restrictive financing options. These financing schemes may or may not impose interest charges, with predefined rates applied.
Sometimes the buyer consents to a payment schedule that spreads out the whole purchase price over time, often in monthly installments.
The B2B buy now, pay later (B2B BNPL) model is another popular third-party financing solution that provides short-term, mostly interest-free borrowing. Online merchants utilize financing that allows for immediate payment.
Providing finance to other parties
Employ a Specialist: Companies may collaborate with outside suppliers. These experts streamline and simplify the whole process of providing financing to clients.
Easy experience: These service providers take care of all the important things, such buyer approval, credit checks, and money collection. They charge a service fee that might be a predetermined amount per transaction or a percentage of the sale, and they pay businesses upfront for sales.
Advantages and Drawbacks: By giving retailers advance payment, third-party financing can raise average order quantities and draw in more clients. Nonetheless, companies need to take into account the possibility of bad debt, higher administrative costs, and service charges. A provider’s ability to integrate with essential company software (such ERP or eCommerce) and the size of transactions, as well as the creditworthiness of the customer, should all be considered.
By outsourcing accounts receivable administration and collections to a third party, this strategy may lower the company’s exposure to fraud and credit risk.
Charge After can assist you in providing financing to clients.
The Enterprise PayLater option is Charge After. With over 12 years of experience processing over £27 billion in B2B payments, we assist companies in providing flexible financing options to their clients.
Provide customers with flexible payment terms at the time of purchase, whether through online checkout or offline channels like phone or in-store, in place of burdensome loans or trade credit. PayLater also provides the merchant with complete upfront payment, fully controlled repayments and reconciliation services, and rapid customer onboarding.
Advantages of Providing Financing for Customers
Using B2B payments to give credit to your clients in a creative way has several advantages:
Increased Sales and Order Values: Merchants usually experience a rise in both average order size and the number of new customers when they make purchases easier for customers to make. By providing flexible payment arrangements, charge after merchants witness an 82% boost in conversion and a 68% rise in average order size.
Increased Customer Loyalty and Satisfaction: Because financing options are flexible and cheap when making payments in installments, they encourage customers to make repeat purchases and advocate for a company. Customers that use Charge After PayLater have increased their frequency of purchases by a factor of two.
Gaining a competitive edge and expanding into new markets can be achieved by offering payment arrangements to customers who may not have the quick cash on hand for major purchases. This enables companies to reach a larger customer base and is particularly important in areas with high upfront expenses or aggressive working capital cycles.